When it comes to online buying, Aussies want their stuff and they want it quick.  A new survey from SOTI says 61 percent of Australian consumers believe the speed of delivery is the most important thing in e-commerce.

"Immediacy is an increasingly crucial aspect of the shopping experience," said Michael Dyson, SOTI's Managing Director Australia & New Zealand, as quoted by Logistics Magazine.  "Consumers want their purchases straight away and expect retailers and e-commerce businesses to provide better delivery options."

The next most important Aussie consumers look for out of online retailers is free returns, click and collect, and being able to pick their own delivery time.

"If retailers want their online delivery options to be in line with customer expectations, their supply chain and 3PLs need to provide a faster and more convenient delivery process," said Mr. Dyson.  "Some retail and e-commerce companies have started offering same day delivery options.  This adds pressure on logistics providers to ensure they are able to keep up with this, and often this option comes with restrictions such as customers being required to live within a particular area."

Australian consumers are also on the lookout for the next wave of technology to deliver their purchases, including drones and driverless vehicles.

"Retail logistics providers need to understand and meet the demands of their customers or they will find themselves left behind. This means investing in new delivery methods and the technologies which support these approaches," Dyson said.